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FAQ's

Frequently Asked Questions

 

General Information

  • Ice Shack Hours: 10 AM to 8 PM. Additional hours cost $100 per hour.

  • Activity Hours: Daily passes cover 9 AM to 6 PM. Seasonal passes include access to trails and rinks from 7 AM to 11 PM. Tubing is only available during business hours or reserved group sessions.

  • Group Rates: Available for groups larger than 25 during the week. Private access for group events can be arranged on weekends. Contact us at info@pine-lodge.ca or on Facebook.

  • Alcohol and Drugs: Prohibited during activities or on the ice. Violations void all insurance and liability coverage.

  • Refunds: No refunds for inclement weather, except for unsafe ice conditions determined by Pine Lodge at the end of the season.

  • Children Policy: An adult must be present at all times for all activities.

What to Bring

  • Warm outdoor clothing and footwear.

  • Skates, cross-country skis, food, drinks, pots, pans, utensils, plates, and a cart for transporting items to the shack.

  • If using a four-wheeler or side-by-side, ensure the driver has a valid license, adheres to the 10 km/h speed limit on the property, and does not consume alcohol.

Activities and Rentals

  • Firewood: Additional firewood is available for purchase.

  • Grill Rentals: A portable grill is available for rent at $25/day, including a full tank of butane.

  • Bait and Licenses: Guests must bring their own bait and have a valid Quebec fishing license.

  • Skating and Trails: Helmets are strongly recommended for skating, skiing, and tubing. Tubing is limited to one person per run, and running up the hill is not permitted.

Pets

  • Pets are welcome on-site but are not allowed in the ice shack.

  • They must be leashed and are not allowed on the tubing hill or skating rink.

Cleaning Policy

  • Guests must leave the shack as they found it.

  • Place garbage in the provided bags, sweep the shack, and replace cushions in their original positions.

Parking

  • Free parking is available on-site, with designated parking closer to the river for ice shack renters.

  • Driving on the ice is at your own risk. Only two vehicles are allowed on the ice at a time, with a spacing of 30 feet between vehicles and the shack. Guests are responsible for towing costs if stuck on the ice or beach.

Accessibility

  • The ice shack and tubing hill are not wheelchair accessible.

  • The skating rink and walking trails are wheelchair accessible.

Emergency Protocols

  • In case of an emergency, call 911 immediately.

Smoking Policy

  • Smoking and vaping are prohibited inside the building and ice shack. Guests must be at least 9 meters from any doorway or activity to smoke or vape.

Contact Us
If you have any additional questions or need further information, feel free to reach out to us:

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